Freight operations for dispatchers and carriers

Find the load. Get the driver's yes.
Run the mile. Collect your fee.

One operating system for load search, driver approval, dispatch, route intelligence, documents, billing, and growth—built for independent dispatchers, carrier teams, and established freight operations.

14-day trial after approvalDriver approval before bookingAI asks before it acts

A narrated product tour showing the Laneworks command center, carrier-client onboarding, agent-assisted freight search, load tracking, invoice readiness, and performance reporting. All records shown are fictional.

One continuous workflow

From attractive load to collected fee without re-keying the work.

The driver decides before the dispatcher accepts on the carrier's behalf. Once approved, the same record carries broker details, route intelligence, evidence, and both sides of billing.

01

Search + rank

Rate, deadhead, timing, and fit

02

Driver decides

Branded accept or decline offer

03

Confirm load

Broker details and rate con

04

Brief the route

Weather, roads, fuel, and stops

05

Run + track

Milestones and exceptions

06

Prove delivery

POD and evidence stay attached

07

Bill the broker

Readiness checked before delivery

08

Collect your fee

Carrier service-fee invoice

Driver approval before broker commitment

The driver’s yes becomes a gate—not an afterthought.

Send one branded opportunity with rate, total miles, deadhead percentage, pickup and delivery details, weather, road conditions, and fuel guidance. An acceptance moves the same record forward; a decline returns the dispatcher to the search without creating a false booked load.

One offer across the carrier’s preferred channel

Accept or decline without a phone-tree handoff

Broker confirmation begins only after driver approval

Driver opportunity

Dallas, TX → Nashville, TN

Demo dataAwaiting decision

Rate

$2,450

Total miles

712

Deadhead

5.2%

Rate / mi

$3.44

Weather

No severe alerts

Roads

1 advisory to review

Fuel

$3.21–$3.46 / gal

Decline
Accept load

Laneworks · the operating system

The work is connected. Your software should be too.

Every load creates decisions, documents, messages, risk, and cash movement. Laneworks keeps that context together from the first opportunity to the final payment.

Move

Run every load from one command center.

Book, assign, track, message, and resolve exceptions without losing the thread between dispatch and the driver.

Protect

See risk before it becomes downtime.

Bring authority, insurance, onboarding, and government data into the same operating view as the freight they protect.

Collect

Turn documents into cash faster.

Connect rate confirmations, PODs, invoices, billing readiness, and settlements to the load that created them.

Learn

Know what is actually driving margin.

Measure revenue, fees, rate per mile, carrier performance, and document bottlenecks without rebuilding the story in a spreadsheet.

Operational intelligence

See the decision behind every number.

Reporting should tell you what needs attention, not just what already happened. Laneworks connects performance to the loads, carriers, documents, and exceptions that created it.

Revenue

Gross + earned fees

Margin

Rate per mile

Readiness

Documents before billing

Network

Carrier + broker outcomes

Decision view

Document-to-cash readiness

What is billable, what is blocked, and why

Demo data

Ready to bill

$62,480

Blocked value

$18,240

Avg. readiness

84%

LF-2408POD verified$8,950Ready
LF-2407Missing lumper receipt$6,420Action
LF-2406Rate con + POD verified$11,200Ready
LF-2405POD review required$7,380Review

Accountable AI operations

AI that handles the busywork—and asks before it acts.

Use voice inside Laneworks, a paired browser companion for a client’s signed-in load board, or external agents through MCP. Workspace boundaries, audit records, and explicit confirmations keep automation accountable.

Voice operations

Ask for a load search, a readiness check, or the next operational action in natural language.

Signed-in browser companion

Search DAT or Truckstop through the user’s existing authorized session, then return read-only matches for review.

ChatGPT + Claude via MCP

Let approved agents inspect workspace context and use dedicated freight functions with governed write controls.

Agent access is read-only by default. Owners may enable supported write actions; consequential actions require explicit confirmation. The browser companion does not request load-board passwords or cookies, and provider access remains subject to the customer’s own account and terms.

When you’re ready to grow

Acquire the next account without leaving operations behind.

Most freight software starts after the sale. Laneworks connects lead discovery, connected campaign spend, follow-up, conversion, dispatch, and revenue—so you can see which growth becomes profitable freight.

Lead Radar

Find newly authorized carriers that match your target profile, then work a focused human outreach queue.

Public signals → qualified conversations

Opportunity pipeline

Move booked calls, follow-ups, wins, and expected monthly revenue through a freight-native CRM.

Pipeline estimates → operational outcomes

Marketing Command

Bring connected campaign spend beside lead stages, won revenue, and operational activation.

Ad spend → loaded miles → margin

Built to meet you where you are

Start focused. Operate professionally. Scale without starting over.

Laneworks gives a new dispatcher the same connected operating foundation an established team needs—without presenting the platform as beginner-only software.

Every relationship keeps its context

Run each carrier relationship professionally while seeing the whole operation.

Keep authority, documents, drivers, equipment, lane preferences, loads, and financial results organized inside the relationship that created them.

Carrier authorized

Accounts + permissions

Load evaluated

Rate + deadhead

Delivery proven

POD + readiness

Value visible

Fees + performance

Controls you can inspect

Trust should be specific—not a row of badges.

Organization-scoped records, database row-level security, role-based authorization, protected integration credentials, and auditable agent actions create accountable operating boundaries.

Organization-scoped recordsRole-based accessProtected credentialsAuditable agent actions
Read how the controls work

Clarity without invented claims.

Our Trust page describes what is implemented today, including the boundaries and exclusions that matter.

Simple, freight-sized pricing

Start lean. Add leverage as you grow.

Every plan includes the complete load-to-cash workflow, driver access, route intelligence, and governed AI. Higher tiers add capacity, advanced automation, integrations, finance, and growth tools. Approved workspaces receive a 14-day no-card trial. Pay annually and receive two months free.

Starter

Launch a professional dispatch operation for your first active trucks.

$59 / month

$590/year · save $118

3 active dispatched trucks1 office user25 AI document processing credits / month
  • Load search-to-driver-acceptance workflow
  • Dispatch, tracking, and route intelligence
  • Carrier-client, broker, driver, and document records
  • 25 AI document reads each month
  • FMCSA authority, risk, and billing-readiness checks
  • Broker invoices and carrier service-fee billing
Request Starter access
Most popular

Operations

Run a growing dispatch book with automation and financial control.

$149 / month

$1490/year · save $298

10 active dispatched trucks5 office users250 AI document processing credits / month
  • Everything in Starter
  • Driver offers, multichannel messaging, and live operations
  • Settlements, IFTA, and route intelligence
  • Advanced reporting and profit tools
  • 250 AI document reads each month
  • Integration workspace and connection controls
Request Operations access

Growth

Acquire carrier clients, convert them, and scale freight in one system.

$299 / month

$2990/year · save $598

25 active dispatched trucks10 office users1,000 AI document processing credits / month
  • Everything in Operations
  • Opportunities CRM and revenue pipeline
  • Marketing Command Center
  • Connected advertising attribution
  • Lead Radar and new-authority prospecting
  • Follow-up automation and acquisition ROI reporting
Request Growth access

More than 25 active trucks

Let’s design the right capacity and onboarding plan.

We’ll review team access, migration, messaging, and operational volume with you. No invented “unlimited” promise and no automatic upgrade.

Talk to us
CapabilityStarterOperationsGrowth
Active dispatched trucks31025
Office users1510
Search → driver approval → dispatch
Route brief, documents, and billing
Settlements, IFTA, and advanced profit tools
CRM, Lead Radar, and Marketing Command

Capacity is based on active dispatched trucks, not stored carrier history. Historical and offboarded records remain available. At the plan limit, reduce active capacity or talk with us before activating more trucks. Additional API, AI, and messaging usage is billed only when it exceeds the included allowance. No automatic plan upgrade.

Straight answers

Know what you’re buying.

No hidden partner claims, no vague security badges, and no surprise capacity promise.

Who is Laneworks built for?+

Independent dispatchers are a primary audience, but not the only one. Laneworks also supports multi-client dispatch teams, carriers running their own freight, and established operations that need one connected load-to-cash workflow.

Does every plan include the core operating workflow?+

Yes. Search-to-driver-approval, dispatch, route intelligence, document control, billing readiness, broker invoicing, and carrier service-fee billing are available on every plan. Higher tiers add capacity, advanced finance and automation, integrations, and growth tools.

What counts as an active dispatched truck?+

It is a truck your team is actively dispatching for a current carrier relationship. Historical and offboarded records remain available and do not consume active capacity.

What happens when we need more than 25 active trucks?+

Talk with us about a custom capacity and onboarding plan. Laneworks does not automatically move you to a higher plan or surprise you with a capacity upgrade. Existing records remain available while you choose the right next step.

Does the browser companion store our load-board password?+

No. It works inside the user’s existing authorized browser session and does not request provider passwords or cookies. Load-board access still requires the customer’s own account and remains subject to that provider’s terms.

Can AI take actions without approval?+

Agent access is read-only by default. Owners can enable supported write tools, and consequential actions require explicit confirmation and create an audit record.

Is Laneworks affiliated with DAT or Truckstop?+

No. The browser companion is a customer-directed tool for an existing authorized session; it is not a provider partnership or a substitute for the customer’s own subscription and permissions.

Can we export our data?+

Workspace owners can request a policy-controlled JSON export of supported operational records. Secrets, authentication tokens, document binary files, and other protected data are excluded.

Book a walkthrough

Tell us where the friction lives.

We’ll shape the walkthrough around your carrier relationships, dispatch model, growth goals, and the systems you need to replace or connect.

A focused 30-minute walkthrough

No generic sales deck

A migration path for your existing data

Usually answered within one business day.

One load is enough to see the difference

Run your next load in Laneworks.

Bring one carrier relationship or an established team. We’ll help you connect the workflow without forcing a risky overnight switch.